Frequently Asked Questions
Have questions?
We’ve answered the most common ones below.
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Does it work on all fabrics?
Yes. The CleanPetCo reusable pet hair remover works on most fabric surfaces including couches, beds, carpets, and car seats.
It is safe for common upholstery materials.
How does it work?
Simply roll it back and forth over the surface.
Pet hair collects automatically inside the chamber.
Press the button to empty it in seconds.
Can it remove embedded pet hair?
Yes. The textured roller is designed to lift deeply embedded fur from fabric fibers.
How do I clean the device?
Press the release button to open the hair compartment.
Empty the contents into the trash.
Close it and it’s ready to use again.
How long does shipping take?
Standard shipping: 7–15 business days.
You will receive a tracking number once your order ships.
Do you offer returns?
Yes. We offer a 30-Day Satisfaction Guarantee.
If you’re not satisfied, contact us at:
Is the product safe for pets?
Yes. It is designed for furniture and fabric surfaces only.
Do not use directly on your pet
Can I track my order?
Yes. Once shipped, you will receive an email with tracking details.
You can also visit our Track Order page.